Terms of use

These terms cover your use of the Walkito app, which is run by Walkito (“we”). Using the app means you accept them. If you do not, stop using it and delete your account in Profile → Delete account.

What Walkito is

Walkito is an exercise program for heel and foot pain. It builds your plan one week at a time around goals you can measure, with sessions of 3, 5 or 10 minutes, adjusts each day from what you log, and measures your progress with physical tests every 14 days, then every 28 once your first goal is reached.

It is not a medical device, a diagnosis or a treatment. It cannot tell you what is wrong with your foot, and nothing in it is a substitute for advice from a clinician who has examined you.

Health and safety

Exercise carries risk, and you take that risk on yourself. You are responsible for deciding whether any session is right for you on any given day, and for stopping when something hurts in a way the app has no way of knowing about.

See a clinician before starting, and stop and seek advice, if your pain followed an injury or fall, comes with numbness, tingling, burning, swelling or warmth, wakes you at night, or if one arch has flattened suddenly as an adult.

Who can use it

You need to be 13 or older. If you are under 18, use Walkito with a parent or guardian who has read these terms.

Your account

You sign in with Apple on iPhone or with Google on Android when you set up Walkito, and that account is where your plan is saved. Signing in with an email and password works only for accounts we set up ourselves; there is no sign-up with email. Keep your phone and your Apple ID or Google account secure, because anyone using them can use your account.

Your plan, answers, check-ins, test results and sessions are saved on your phone and copied to your account. Sign in with the same account on a new phone or after reinstalling and they come back. Purchases come back with Restore Purchases on the same Apple ID on iPhone, or with the same Google account in Google Play on Android.

Your license

You get a personal, non-exclusive, non-transferable license to use Walkito on devices you own or control, for your own non-commercial use. You may not resell access, redistribute the program, reverse-engineer the app, or use its content to build a competing product.

The program, the exercise catalog, the copy and the software are ours. Everything you log (your pain entries, your sessions, your history) is yours. It is saved on your device and copied to your account so it can be restored.

Payments

Walkito is paid for through the App Store on iPhone, run by Apple, or Google Play on Android, run by Google LLC. The store takes the payment, holds the receipt, and shows the options, the price and the term before you buy. That price is the one that applies, not any figure quoted elsewhere. Today there are two subscriptions, and both renew automatically:

• A yearly subscription, charged once a year.
• A weekly subscription, charged once a week.

Subscriptions

• A subscription renews automatically at the end of each period, and your Apple ID or Google account is charged, unless you turn off renewal at least 24 hours before the period ends.
• Manage or cancel it on iPhone in Settings → your name → Subscriptions, or on Android in the Google Play app under profile icon → Payments & subscriptions → Subscriptions → Walkito → Cancel subscription. Canceling stops the next renewal; you keep access until the end of the period you have paid for.
• If a free trial or introductory price is offered, it turns into the standard price when it ends, unless you cancel at least 24 hours before it ends.
• Deleting the app or your account does not cancel a subscription. Only the store can do that, Apple or Google, from the screens above.

Refunds

Refunds are handled only by the store you paid, under its own policy. For the App Store, use reportaproblem.apple.com. For Google Play, request one from your Google Play order history. We cannot issue or reverse a charge on Apple’s or Google’s behalf.

Invites

You can share your invite code. A friend who uses it gets a discount on the yearly subscription. Once someone has used your code, the same discount is open to you if you subscribe to the yearly plan later. Sharing a code does not give you free time or any other reward.

Each person can use one code, once, and not their own. Invite discounts have no cash value.

We can change or end the invite program at any time. A discount you have already subscribed at stays yours.

Apple Health and Health Connect

On iPhone, if you allow it, Walkito reads step count, walking speed, walking asymmetry, flights climbed, resting heart rate, heart rate, active energy, sleep analysis and workouts, and writes the sessions you finish back as workouts and mindful minutes. Every permission is optional and can be withdrawn at any time in Settings. Apple Health data stays on your phone and is never uploaded or saved to your account. See the privacy page for what does leave it.

On Android, if you allow it, Walkito reads steps, exercise sessions, distance and sleep from Health Connect, and writes the sessions you finish back as exercise sessions. Walking speed and walking asymmetry are not read on Android. Every permission is optional and can be withdrawn at any time in Health Connect. Health Connect data stays on your phone and is never uploaded or saved to your account.

Changes

The program and the app will change: exercises get revised, the plan gets tuned, features come and go. We may also change these terms. When a change is material we will say so in the app or by updating the date at the top of this page, and continuing to use Walkito after that means you accept the new version.

Ending it

You can stop at any time by deleting your account in Profile → Delete account, which removes what you logged from the phone and from our server, and cancel any subscription through Apple or Google as above. Deleting the app on its own removes only the copy on the phone. We may suspend access if the app is being used in a way these terms forbid. In practice that means resale or tampering, not anything you could do by using it normally.

What we do not promise

Walkito is provided as it is. We do not promise that following the program will reduce your pain, change your arch, or produce any particular result. The evidence page sets out what the research it follows found, including where that evidence stops.

We do not promise the app will be uninterrupted or error-free, and we are not liable for indirect or consequential loss, or for injury arising from exercise you chose to do. Nothing here limits rights you have under consumer law that cannot be limited by agreement.

Contact

Walkito
hello@walkito.site